Disclaimer

At Shinobi Transfers, we are committed to providing high-quality DTF transfers and helpful resources to support your printing needs. However, by purchasing or using our products, you agree to the following terms:


Image Sizing & Artwork Responsibility

  • We do not accept responsibility for incorrect image sizing submitted by the customer.

  • In the absence of specific size instructions, your graphic will be printed as provided, using the visible document dimensions (as shown in Photoshop or Illustrator).

  • Our dimensions are measured in centimeters (cm) using the imperial system.

  • We do not offer refunds or accept returns for sizing errors on the customer’s part.

File Format & Image Quality

  • Accepted file formats are PNG and PDF. Files must be transparent, correctly sized, and exported at 300 DPI for best print quality.

  • We do not accept PSD or AI files to avoid changes to fonts or design elements.

  • Files must not be cropped after uploading; double-check your dimensions before submitting.

  • We cannot accept or guarantee quality for low-resolution images or screenshots, including those captured from phone screens.

Application & User Responsibility

  • While we offer heat press instructions and provide free test sample packs (just pay shipping), it is the customer’s responsibility to properly apply the transfers.

  • We do not guarantee the success of your transfer, as results depend heavily on your equipment, technique, and experience.

  • We highly recommend testing with our free sample pack before using your final prints.

  • For best results, follow our recommended heat press settings, available on our website.

Storage & Product Care

  • DTF transfers must be stored in an airtight, sealed bag when not in use.

  • Exposure to air, heat, or humidity over time may cause the TPU adhesive to deteriorate, potentially resulting in bubbles or reduced performance.

  • We are not responsible for transfers that are damaged due to improper storage conditions after delivery.

Fine Line Artwork

  • We advise against using extremely fine lines (e.g. pencil-like strokes), as they may not transfer cleanly, especially for beginners.

  • To reduce the risk of issues, we recommend keeping line thickness at 3 pixels (0.0254 cm) or more.

Colour Reproduction

  • We print in CMYK, as our printers are calibrated for CMYK output.

  • Files uploaded in RGB may result in slight colour shifts. We recommend submitting files in CMYK for best accuracy.

  • Please note: exact colour matching is not guaranteed due to differences between digital screens and printed output.

Copyright & Intellectual Property

  • We respect copyright laws and do not print copyrighted material without proper written permission.

  • We reserve the right to reject any order that we believe infringes on intellectual property rights.

  • To print licensed material, email your official authorization letter (on company letterhead) to: admin@shinobitransfers.com

If you have questions or need support, our team is here to help — but please understand that the final responsibility lies with you as the customer. We encourage all users, especially first-time clients, to test first and review all provided instructions before applying transfers.

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